LRN Perspectives

Coffee & Conversations:
Strengthening Culture in Covid

Part 2: Accessibility in a Remote World  |  ON-DEMAND WEBINAR

How did E&C Programs meet the COVID-19 challenge? Our 2021 E&C Program Effectiveness Report explores themes related to organizational challenges presented by COVID-19, celebrates successes in responding to them, and identifies areas in which there is room for improvement.  New to the report this year is a series of inspiring case studies from organizations that pivoted quickly to ensure their programs did not miss a beat as challenges arose. 

In Part 2 of our webinar series Coffee & Conversations: Strengthening Culture in COVID, LRN's Senior E&C Advisor, Susan Divers guided a 20-minute discussion with Jorge Dajani at The World Bank drawing out the innovative and highly effective responses The World Bank's team implemented to address the “new normal” they faced.

Speaker Bios

Headshot - Jorge Dajani(Round)

Jorge Dajani became the Chief Ethics Officer of the World Bank Group on June 15, 2018.

Dajani brings to this role a deep knowledge of multilateral development banks, a proven track record in corporate strategy and development, and a reputation for effective stakeholder engagement.  He has been widely recognized for his management skills and stewardship of policies and procedures within international financial institutions with a focus on strategy, ethics and governance. 

Prior to this position, Mr. Dajani was Alternate Executive Director at the International Monetary Fund, a position he held since 2016. Previously, he served as Director General for Macroeconomic Analysis and International Finance at the Ministry of Economy of Spain. He has served on the Boards of Governors and Boards of Directors of several multilateral banks, including the World Bank, the Inter-American Development Bank, CAF-Development Bank of Latin America, and the African Development Bank. He was Spain’s chief negotiator for the establishment of the Asian Infrastructure Investment Bank and the Green Climate Fund.  He has also been a member of the economic policy committees of the European Union and the Organization for Economic Co-operation and Development (OECD).

As Chief Ethics Officer, Mr. Dajani directs the Ethics and Business Conduct Department, which promotes the development and application of the highest ethical standards by staff members in the performance of their duties. He provides overall strategic leadership on ethics and business conduct, ensuring that ethics and the Bank Group’s values are fully incorporated into the strategy of the entire World Bank Group. He reports directly to the President of the World Bank Group.​ ​​

Mr. Dajani, a Spanish national, has a Bachelor´s and a Master´s degree in Economics from Universidad Autónoma de Madrid. He speaks Spanish, English, French and Mandarin.

Connect with Jorge Dajani


Headshot - Susan Divers (Round)

Susan Divers is a senior advisor with LRN Corporation. In that capacity, Ms. Divers brings her 30+ years’ accomplishments and experience in the ethics and compliance area to LRN partners and colleagues. This expertise includes building state-of-the-art compliance programs infused with values, designing user-friendly means of engaging and informing employees, fostering an embedded culture of compliance and substantial subject matter expertise in anti-corruption, export controls, sanctions, and other key areas of compliance.

Prior to joining LRN, Mrs. Divers served as AECOM’s Assistant General for Global Ethics & Compliance and Chief Ethics & Compliance Officer. Under her leadership, AECOM’s ethics and compliance program garnered six external awards in recognition of its effectiveness and Mrs. Divers’ thought leadership in the ethics field. In 2011, Mrs. Divers received the AECOM CEO Award of Excellence, which recognized her work in advancing the company’s ethics and compliance program.

Mrs. Divers’ background includes more than thirty years’ experience practicing law in these areas. Before joining AECOM, she worked at SAIC and Lockheed Martin in the international compliance area. Prior to that, she was a partner with the DC office of Sonnenschein, Nath & Rosenthal. She also spent four years in London and is qualified as a Solicitor to the High Court of England and Wales, practicing in the international arena with the law firms of Theodore Goddard & Co. and Herbert Smith & Co. She also served as an attorney in the Office of the Legal Advisor at the Department of State and was a member of the U.S. delegation to the UN working on the first anti-corruption multilateral treaty initiative. 

Mrs. Divers is a member of the DC Bar and a graduate of Trinity College, Washington D.C. and of the National Law Center of George Washington University. In 2011, 2012, 2013 and 2014 Ethisphere Magazine listed her as one the “Attorneys Who Matter” in the ethics & compliance area. She is a member of the Advisory Boards of the Rutgers University Center for Ethical Behavior and served as a member of the Board of Directors for the Institute for Practical Training from 2005-2008. 

She resides in Northern Virginia and is a frequent speaker, writer and commentator on ethics and compliance topics. Mrs. Divers’ most recent publication is “Balancing Best Practices and Reality in Compliance,” published by Compliance Week in February 2015. In her spare time, she mentors veteran and university students and enjoys outdoor activities.

Connect with Susan Divers